Transforming post-secondary institutions with custom online library solutions
Our Services
Online Library Management
The Virtual Librarian Service (VLS) can build, manage and maintain a budget-friendly home for your library’s digital collections, creating a robust and streamlined user experience.
Research & Instructional Support
VLS provides 7 day a week assistance for faculty, staff, and students in addition to tailored instructional supports to improve and facilitate the research process.
Accreditation Support
VLS works with clients seeking or maintaining accreditation at regional, national, international or programmatic levels, providing customized self-study and evidence reports and offering support during site visits.
Why Choose the Virtual Librarian Service?
Expertise You Can Trust
Founded in 2009, by Dr. Melody Hainsworth, The Virtual Librarian Service (VLS) specializes in serving large, medium and small North American academic institutions. Our team of expert librarians currently supports both hybrid and wholly online universities and colleges, regardless of where students are located. VLS is committed to building long-term relationships by becoming embedded in our client institutions.
The Virtual Librarian Service is a group of professional librarians who work under the guidance of Dr. Hainsworth. VLS librarians are equipped to handle complex information needs and curate cost-efficient library collections that align with our client institutions’ offerings. Each librarian has, at minimum, an ALA accredited master’s degree, with Dr. Hainsworth holding an earned doctorate.
The Virtual Librarian Service’s Commitment:
Delivering measurable, quality service to the student
Building a library that aligns with the client's budget
Using a data-driven approach to evaluate usage of services
Working with clients to meet accreditation standards
Innovative Library Solutions
The Virtual Librarian Service understands that each institution has unique needs. Our services are built to adapt and grow with you. Whether you need assistance building a home for your digital library collections, managing an existing collection or creating strong connections between your students and the research process, VLS can provide cost-efficient solutions that align with your institution’s unique culture.
At the Virtual Librarian Service, we take pride in offering a customized approach to every project. We begin with a thorough needs assessment and develop a tailored strategy to meet your goals. From project initiation to ongoing support, VLS is your partner every step of the way.
Client Success Stories
The Virtual Librarian Service has the privilege of working with top-tier universities and colleges, helping them transform their libraries and develop an information literacy culture. Clients consistently report improvements in:
Resource Accessibility: Streamlined 24/7 access to online library materials
Responsiveness: Prompt, detailed and customized responses to student, faculty and staff inquiries, 365 days a year
User Satisfaction: Increased engagement with library resources, measured and reported out regularly
Access to Instructional Supports: Library orientations, video tutorials and ongoing support, customized by program
Accreditation Support: Assistance with accreditation at regional, national, international or programmatic levels
Cost-efficient Solutions: Curated collections of resources and supports that fall within budgetary requirements
What People Are Saying
“I was feeling overwhelmed and was struggling to locate relevant articles and your email with clear instructions helped immensely! Thank you for your respectful, helpful, and detailed response”
— Bachelor of Education Student
“I made an A on this assignment thanks to your assistance. I greatly appreciate you taking the time to state each step in the process. Your efforts made all the difference in my ability to complete my work.”
— Masters of Science in Nursing Student
“Your participation provides direct value to our students and helps foster a deeper connection between them and the resources that will support their academic success. We greatly value the support the library offers.”
— Doctor of Nursing Practice Program Director
Contact Us
Get in touch today and discover how our tailored solutions can drive your library forward.